Maintenance Plans

Keep your system running all year, not just on install day.

A yearly maintenance plan for small organizations and growing businesses. We inspect, clean and tune your sound, video, streaming and network gear, and when something stops working, you have a direct line to get it fixed.

What a service call covers

The things that tend to go wrong right before Sunday or a big meeting

Each plan includes service calls you can use whenever one of these comes up.

Storm outages and power surges
Lightning strike damage checks
Projector lamp out or display won't turn on
Camera and livestream issues
Livestream audio that sounds off
EQ, sound changes and mixer calibration
Internet or network changes
New staff, volunteers or changing roles
A change in performers or stage setup
Plans

Pick the level of coverage that fits your team

Every plan is billed yearly and starts with a full on-site inspection of your AV systems.

Basic
$599/ year

For a single room or a simple setup that mostly runs itself.

  • Annual on-site inspection
  • Equipment functionality check
  • Clean and dust out all gear
  • Internet speed check
  • EQ calibration as needed
  • 3 service calls
Ask about Basic
Plus
$799/ year

For teams with regular services or events and rotating volunteers.

  • Everything in Basic
  • 4 service calls
  • 1 training session
  • Next-in-line scheduling for service calls (weekdays)
Ask about Plus
Premium
$999/ year

For busy multi-room setups that run streaming every week.

  • Everything in Basic
  • 5 service calls
  • 2 training sessions
  • Next-in-line scheduling for service calls (weekdays)
  • Hands-on service training for your team (weekdays)
Ask about Premium

Why a plan pays for itself: without one, a single service call typically runs $120 to $500, and a full recalibration can cost several hundred dollars more depending on how much equipment is involved.

How it works

From sign-up to fixed

STEP 1

Choose a plan

Send us a question through the form below and we'll confirm which plan fits your setup.

STEP 2

Annual inspection

We visit on-site, check every system, clean the gear and tune the sound.

STEP 3

Submit a ticket

When something comes up, open a ticket here with the details. No phone tag.

STEP 4

We follow up

We contact you the way you prefer, schedule the visit and get you running again.

Service ticket

Something not working? Tell us here.

The more detail you give us, the faster we can show up with the right fix. You'll get a ticket number as soon as you submit.

Event coming up soon? Pick "Down now" and add the event date so we can prioritize your ticket.

Prefer email? Write to info@intunetechnology.com

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